Hostile fans and escalation
Composure first, and escalate early when it’s time.
Facing a hostile fan, the AI keeps its composure and escalates early (without over-explaining). You get an alert to step in if needed.
On top of that, the reputation network warns you if a problem fan from another agency (chargebacks, leaks, freebie hunter) messages you: they arrive already flagged, anonymously and in aggregate.
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